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Counter and Rental Clerks

Description
Receive orders for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
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Experience
No previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a general office clerk even if he/she has never worked in an office before.

Education
These occupations may require a high school diploma or GED certificate. Some may require a formal training course to obtain a license.

Training
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.

Tasks
  • Rents item or arranges for provision of service to customer.
  • Receives, examines, and tags articles to be altered, cleaned, stored, or repaired.
  • Prepares rental forms, obtaining customer signature and other information, such as required licenses.
  • Computes charges based on rental rate.
  • Explains rental fees and provides information about rented items, such as operation or description.
  • Answers telephone and receives orders by phone.
  • Collects deposit or payment or records credit charges.
  • Inspects and adjusts rental items to meet needs of customer.
  • Greets customers of agency that rents items, such as apparel, tools, and conveyances, or that provide services, such as rug cleaning.
  • Reserves items for requested time and keeps record of items rented.
  • Recommends to customer items offered by rental facility that meet customer needs.
National Average Salary
$19,250.00/year

Important Abilities
   1. Oral Comprehension
   2. Oral Expression
   3. Written Comprehension
   4. Speech Clarity
   5. Near Vision

General Work Activities
   1. Performing for/Working With Public
   2. Communicating With Persons Outside Organization
   3. Establishing & Maintaining Relationships
   4. Selling or Influencing Others
   5. Processing Information

Important Skills
   1. Service Orientation
   2. Active Listening
   3. Mathematics
   4. Reading Comprehension
   5. Speaking

Frequent Work Context
   1. Job-Required Social Interaction
   2. Provide a Service to Others
   3. Deal With External Customers
   4. Indoors
   5. Standing

Related Careers
Related Majors (A) Associate (B) Bachelors (C) Certificate (D) Doctor (M) Master








CTMentor Institutions Offering Related Majors
   No Institution Found
The majors and institutions listed here are based on the current information in our database. Please be aware this information may be subject to change. We strongly encourage you to consult with your career counselor.




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